Odo Terms of Service
These terms ("Terms") govern your use of the Odo mobile application ("Odo", "the app"), operated by Ethercom Tech Ghana Ltd. ("Ethercom", "we", "us"). By creating an account you agree to these Terms. If you do not agree, do not use Odo.
1. Eligibility
You must be at least 18 years old to use Odo. By signing up you represent and warrant that you are 18 or older. We enforce this with a date-of-birth gate at the database level — accounts created with a younger date of birth will be rejected. We may at any time request additional proof of age and suspend or terminate accounts that fail to provide it.
You must not use Odo if you are barred from doing so under applicable law, or if your account has been previously terminated by us.
2. Your account
- One account per person.
- You are responsible for all activity on your account.
- You must keep your phone number, email, and recovery information accurate.
- Sharing your account or impersonating another person is grounds for permanent ban.
3. Acceptable use
You will not:
- Harass, threaten, defame, or stalk any other user
- Post nudity, sexually explicit content, violence, or content involving minors
- Pretend to be someone you are not, including using photos that aren't of you
- Use Odo to scam, phish, defraud, or solicit money from other users
- Send unsolicited commercial messages, spam, or repetitive content
- Attempt to circumvent our verification systems (selfie, Instagram, university)
- Scrape, automate, or reverse-engineer the app or its APIs
- Share screenshots or recordings of other users' photos, messages, or stories outside Odo
- Use Odo for any illegal purpose under Ghanaian law or the law of your jurisdiction
We may suspend or terminate accounts that violate these rules, with or without notice. We auto-deactivate accounts that receive five or more pending reports pending admin review.
4. User content
You retain ownership of the photos, messages, stories, voice recordings, and other content you upload ("Your Content"). By uploading, you grant Ethercom a worldwide, non-exclusive, royalty-free license to host, store, process, display, and distribute Your Content as needed to operate Odo (e.g. showing your profile photo to potential matches). This license ends when you delete the content or your account, except for backups, content already shared with other users, and content we are legally required to retain.
You represent that you have the right to upload Your Content and that it does not infringe anyone else's rights.
We may remove content that violates these Terms or our Community Guidelines without prior notice.
5. Subscriptions and in-app purchases
Some features of Odo require a paid subscription or in-app purchase ("Odo Gold" subscription, Boosts, Odo Gold gifts and "gift coins" consumables). All purchases are processed by Apple via the App Store and managed by RevenueCat on our behalf.
- Subscriptions auto-renew at the end of each billing period unless cancelled.
- Free trials: where a plan offers one (for example, 3 days free on the yearly plan), you won't be charged if you cancel at least 24 hours before the trial ends. Otherwise the subscription starts and you're charged when the trial ends. Each Apple ID can get the trial once.
- You manage and cancel subscriptions in your device's Settings → Apple ID → Subscriptions, not within Odo.
- Refunds are handled by Apple per their refund policy. Ethercom does not directly issue refunds for App Store purchases.
- Consumable purchases (Boosts, gift coins) are non-refundable once used.
- Odo Gold gifts: you can buy Odo Gold for a match, which starts straight away, or as a gift link, which works once for the first person who opens it in Odo (not you). Gifts don't renew. If Apple refunds a gift, the Gold it gave is taken back. Refunds go only to the person who bought the gift.
- Pricing may change with notice; existing subscribers are billed at their original price until cancellation or renewal.
6. Verification and trust
We offer multiple verification layers (phone, selfie, Instagram, university). Verifications are best-effort and not a guarantee that any other user is who they claim to be. Use your judgement when meeting people from Odo, and follow our safety tips.
Our Instagram verification involves our team sending a one-time code via DM from @odo.connect to confirm you control the handle. Our university verification involves emailing a one-time code to your university email address. We do not access your private DMs or inbox beyond the act of sending or receiving these codes.
7. Termination
You may delete your account at any time via Settings → Delete Account. We may suspend or terminate your account at our discretion, including for violation of these Terms or our Community Guidelines. We will attempt to give reason where reasonable and lawful, but may act without notice for severe abuse.
Termination does not entitle you to a refund of unused subscription time except where required by law.
8. Disclaimers
Odo is provided "as is", without warranty of any kind. We do not guarantee that you will find matches, conversations, or relationships through the app. We do not guarantee that the app will be uninterrupted or error-free. We do not guarantee the conduct or identity of other users.
9. Limitation of liability
To the maximum extent permitted by law, Ethercom is not liable for indirect, incidental, consequential, or punitive damages arising from your use of Odo. Our total liability for any claim is limited to the amount you have paid us in the twelve months preceding the claim, or USD 50 if you have paid nothing.
10. Governing law and disputes
These Terms are governed by the laws of Ghana. Disputes will be resolved in the courts of Accra, Ghana, unless mandatory consumer-protection law in your country requires otherwise.
11. Changes
We may update these Terms. We will update the "Effective" date and notify you in-app of material changes. Continued use after a change is acceptance.
12. Contact
terms@ethercomtech.com — for questions about these Terms.
support@ethercomtech.com — for general support.
Ethercom Tech Ghana Ltd., Accra, Ghana.